Terms & Conditions
Please read the following terms and conditions carefully as it sets out the terms of a legally binding agreement between you (the customer) and Schengen26.
- Any person (“The Customer”) who intends to avail VISA services of schengen26 shall be subject to the terms and conditions as detailed below. VISA services includes preparation and review of documents, documentation of VISA application and any other ancillary services connected thereto before appropriate immigration authorities/Embassy/VFS.
- By instructing the schengen26 to undertake services on your behalf, the Customer is deemed to have accepted these terms and conditions.
The Customer agrees that they understand that the approval/rejection of visa, is at the sole discretion of the Embassy/High Commission before which the visa application is submitted. Schengen26 has no role in either assessing or processing the visa application. The scope of services offered by company is detailed hereinbelow.
- Schengen26 will provide the Customer with the information necessary for the visa application process (as provided by the respective Embassy/High Commission) along with the average time taken for the processing of a visa application, to enable a customer to apply for the visa in a timely manner.
- All requirements for making a visa application (including, but not limited to, documentation, fees and time frames) are calculated based on general criteria and can vary due to a lot of factors.
- The customer undertakes to provide the documents required for the processing of the visa, promptly to Schengen26.
- The customer further undertakes that the documents submitted are genuine and further the information provided by the customer is true and correct.
- Schengen26 shall bear no responsibility to verify the genuineness of the documents or the information provided.
- Customers are also required to provide to us all necessary and correct information, to allow us to process application for visa processing, such information may include, but is not limited to, the Customers name, address, holiday destination, and any other information which company considers necessary for the purpose of processing the Customer’s visa application. Once Necessary Information is supplied by a customer to us, he/she agrees for Schengen26 to process necessary VISA application.
- Customer also understands that once visa application is prepared by Schengen26 on their behalf, the concerned consulate/embassy/high commission, may call the Customer for a face to face, interview, at its sole discretion. Schengen26 shall have no role to play in this process and shall promptly inform the Customer about the date, time and requirements (if any) as communicated by the concerned Embassy/High Commission.
- The Customer agrees to pay Schengen26 a service fee towards the cost of providing the services of preparing the application on the Customer’s behalf to concerned VFS/embassy. The Service Fee will be paid in addition and advance to the Visa fees, Embassy charges and other similar fees.
- Embassy fees/taxes/other charges which are not there under the control of Schengen26 are subject to changes made by Embassies/Government Authorities, and Schengen26 cannot be held liable for this.
- In addition to the aforesaid any charges for logistics, i.e. pick up of documents, collection of passport etc. or any courier charges shall be in addition to the fees mentioned above.
- Schengen26 solely acts as a facilitator for Visa documentation and is not responsible for grant or rejection of Customers Visa in any manner whatsoever. Issuance of VISA is a sole decision of concerned Embassy. Schengen26 undertakes to provide best of its VISA Services.
- Customer shall also understand that, even when a VISA is issued, he/she may be denied entry as it is the local immigration authorities which have a final say on entry decision and in that case Schengen26 cannot be held liable.
- For short stay business and tourist visas, SCHENGEN26 may apply for a Double or Multiple entry visa on the clients behalf, yet the embassy may decide to grant a Single entry visa. The decision to grant a Single entry visa remains solely with the embassy and WE do not have control over this. In this situation.
- Certain documentation required for a visa application may be valid for a certain period of time and become invalid thereafter (for example HOLD FLIGHT BOOKING, hotel booking).
- If a client pays schengen26 to assess documentation / Pre-Check for a visa application or for any part of that application, this assessment will involve a review of documentation provided to prepare an application for lodging to the relevant organization. Document assessments / Pre-Check are non-refundable.
- If the application for a visa submitted has been rejected, we will refund the 50% amount of our service fees only if “ultimate package” is opted (with the exception of hold flight, hotel bookings and Travel insurance fees).
The following conditions shall apply to schengen26 money back guarantee policy:
- Your information on the visa application form should be accurate and genuine (not fraud).
- The application was submitted in good time and customer met the deadlines and followed our protocol for application preparation.
- A copy/scan of the notice of rejection must be enclosed for customer(s).
- The refund will be made via your original means of payment.
The money back guarantee policy will not be applicable for following conditions:
- If visa application is rejected/revoked (in last 2 years).
- If opted for “BASIC” and “ADVANCED” package.
- Client’s responsibility to ensure that the documentation provided to schengen26 at the time of processing a visa application are valid and verifiable.
The processing times for visa applications (including super fast applications) are estimates only. The processing of your application is subject to the procedures and timescales of Embassy, over which we have no control.
Schengen26 reserves the right to change the terms, conditions, and notices under which the Schengen26 websites are offered. The Customer is responsible for regularly reviewing these T&Cs.
Schengen26 hereby expressly disclaims any implied warranties imputed by the laws of any jurisdiction or country other than those where it is operating its offices. Schengen considers itself and intends to be subject to the jurisdiction only of the courts of NCR of Delhi, India.